Cancellations and Refund Information
Last updated: August 5, 2026
No payment is collected through this website, and submitting a request does not create an order. There is therefore nothing to cancel or refund at the request stage.
Before payment
You may withdraw a website request at any time before payment. BioLabKit provides the cancellation, refund, replacement, and shipping terms that apply before you decide whether to proceed with a confirmed order.
Confirmed orders
For a confirmed order, the terms provided with that order control. Contact support@biolabkit.com with your order number for help. Do not include symptoms, laboratory results, or other health information in email.